HSBC Watch News Release Forum Index
Forum Name: - HSBC RS
Topic Title: What Cardholder Agreement?
Thu Dec 08, 2005 1:29 pm
Pam in California asks:
WHO & WHAT is HSBC Retail Services to ME? I received form IN 14970(10-05) "IMPORTANT CHANGES TO YOUR CARDHOLDER AGREEMENT AND DISCLOSURE STATEMENT"What "Cardholder Agreement"? What card? What account number? Where is itemized invoice? WHO sent this? Where is contact phone number?
Editor's note: To learn about this issue and many more, such as "who is HSBC NV" please refer to these pages. A list of merchants with whom HSBC has or had a relationship is included on the bottom of our website pages.
Thu Dec 08, 2005 3:04 pm
No more than an hour after receiving Pam's report CK said: Received "Important Changes to your cardholder agreement and disclosure statement" - Just that notice, no more. No reference, no explanation, just a generic notice in an envelope. Envelope code; 4 14970 t453 p1 AUTO All for aadc REQUESTING EXPLANATION
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